Whatsapp CRM Setup Guide
  • Cron Tab
  • Order Status Update
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Order Status Update

PreviousCron Tab

How to manually update order status?

  1. Find order number

  1. If it is airpay PG go to Database server and go to "Trusted sources" remove cron server.

  1. Login to Database using Table plus/ Workbench. Go to "Orders" Table

  1. Find the table" id " for the orders. It can found in the order details page at the Ecommerce backend.

  1. Check url at order detail page

  1. Find that id in the order table.

  2. Also check "rzp_order-id" is "null" or "order_id_not_found", If yes need the value from PG.

  3. Update "pending" in delivery_status, payment_stataus